Shipping and payment
Delivery time and shipping costs
Normal delivery time in Denmark is 1-3 working days given that the desired item is in stock. If it’s not it will be notified on the website. Delivery time for other countries takes longer. In all cases, an email will be sent to you when your item is dispatched and a tracking code will be provided.
We deliver with PostNord to a service point of your choice. We make deliveries to Denmark, Sweden, Germany, Netherlands, France and Greece.
– The shipping cost for Denmark is a fixed price of 35 DKK inclusive VAT and is added at checkout.
– The shipping cost for Sweden, Germany, Netherlands and France is a fixed price of 49 DKK inclusive VAT and is added at checkout.
– The shipping cost for Greece is a fixed price of 175 DKK inclusive VAT and is added at checkout.
Free shipping applies for orders higher than 450 DKK in Denmark, Sweden, Germany, Netherlands and France.
Do you know Periklis? Or see him on a weekly basis? Then, you can send an email at contact@kjaersoaps.com and he will provide you with a COUPON code for free shipping and bring your purchased item physically when you meet him.
Returns
Should you for any reason regret your purchase, open purchase applies within 14 days and the right to exchange within 30 days from the day you received the item. The right of withdrawal only applies to an item that is in the same good condition as when you received it. Unbroken packaging. If you are not satisfied and want to send the product back, send us an email beforehand to contact@kjaersoaps.com. The customer is responsible for shipping costs on returns. We refund within 14 days of receiving the returned item.