Shipping policy
Shipping Policy
Welcome to KJÆR Soaps! We’re excited to get your skincare essentials into your hands as quickly and smoothly as possible. Below you’ll find all the important details about our shipping process.
📦 Shipping Locations
We currently ship within Denmark and to select countries within the European Union. Want us to ship to your country? Send us a message — we're always expanding!
🚚 Processing Time
Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You’ll receive a confirmation email once your order is on its way.
⏱️ Estimated Delivery Times
| Destination | Standard Shipping |
|---|---|
| Denmark | 2–4 business days |
| EU | 3–7 business days |
Note: Delivery times may vary slightly due to carrier delays or seasonal demand.
💸 Shipping Costs
-
Free standard shipping on all orders over 450 DKK amount or 60 €
Shipping costs are calculated at checkout based on your location and selected shipping method.
🌍 Duties & Taxes
For EU orders, all duties and VAT are included in the final price. If you're ordering from outside the EU, local customs charges may apply — these are the responsibility of the customer.
📦 Tracking Your Order
Once shipped, you’ll receive a tracking link via email. If you don’t see it, check your spam folder or contact us at [contact@kjaersoaps.com].
❗️Shipping Issues
Lost, delayed, or damaged package? We’re here to help. Contact us within 7 days of the expected delivery date, and we’ll work with you to resolve the issue.
❤️ Sustainably Packaged
All KJÆR Soaps orders are shipped using eco-friendly, recyclable packaging — beautiful, safe for your skin, and kind to the planet.
Questions?
Reach out to us anytime at [contact@kjaersoaps.com] or through our contact form.
Thank you for supporting KJÆR — where skincare meets soul care.